Position Summary

The Sales Executive is a hands-on sales role responsible for driving new client recurring revenue through lead cultivation, proposal development, and deal closure.

The role focuses on winning new business across two channels: bulk deals with organisations such as retirement villages, aged care providers, NDIS plan managers, and allied health networks; and individual client sales generated through direct prospecting and referrer relationships. Both channels build a stable, growing base of Monthly Recurring Revenue (MRR).

Key Responsibilities

• Generate new leads through outbound prospecting, direct outreach, and attendance at industry events and networking functions.

• Build referrer relationships with Support at Home providers, Retirement Living operators, NDIS organisations, Residential Aged Care operators, OTs, GPs, clinical leads, allied health professionals, hospital discharge planners, retirement village staff, aged care case managers / care partners, and NDIS support coordinators.

• Run sales cycles end-to-end, from first meeting through to closed deal, across both bulk and individual sales.

• Write tailored proposals and pricing for each prospect, and maintain a working set of proposal and pricing templates.

• Negotiate and close deals within authorised parameters.

• Hand new clients over to the service delivery team once deals are closed.

• Maintain accurate CRM records and submit weekly pipeline and forecast updates.

Key Performance Indicators (KPIs)

Performance is assessed on direct sales results, with primary focus on new Monthly Recurring Revenue (MRR) signed.

• New MRR signed against monthly, quarterly, and annual quota.

• New MRR split by bulk and individual channels against channel targets.

• Number of new bulk deals closed per quarter.

• Number of new individual clients signed per month.

• Lead-to-close and proposal-to-close conversion rates.

• Retention of signed clients through the first service period (MRR churn).

• Pipeline coverage maintained at the required multiple of remaining MRR quota.

Skills & Experience

• Track record of consistently meeting or exceeding sales quotas.

• Hands-on experience generating leads, writing proposals, and closing deals across both organisational and individual buyers.

• Strong written proposal and pricing-document skills.

• Effective at outbound prospecting and presenting to referrer organisations.

• Disciplined daily CRM use.

• Sales experience in aged care, disability, healthcare, retirement living, or allied health (desirable).

• Existing referrer contacts within target sectors (desirable).

Personal Attributes

• Driven by closing deals and hitting recurring revenue targets.

• Resilient and self-motivated.

• Empathetic and trustworthy with prospects and referrers.

• Comfortable being measured openly on sales numbers.

Reporting To

Chief Executive Officer / Managing Director

Remuneration

• Base salary.

• Superannuation.

• Sales commission and bonus tied to new MRR signed and ongoing client retention.

• Professional development opportunities.

Success in the First 12 Months

• Meet or exceed the annual new MRR quota.

• Close a defined minimum number of new bulk deals and individual sales.

• Maintain pipeline coverage and consistent monthly sales activity.

• Support strong retention of signed clients through the first service period.

• Establish a working set of referrer contacts feeding the pipeline.

• Maintain a current library of proposal and pricing templates.

Apply below!