Simply enter the code “CWBF26” when prompted at the checkout to redeem. Sale ends November 30th.
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“Thank you! CareWindow has been an absolute game-changer for our family. It has allowed us to easily video call our older family members who simply can’t use a smartphone or complicated technology. The large screen and big, clear buttons make calling and answering incredibly simple and stress-free. Overall, this is a fantastic product backed by a wonderful support team. We are very happy with our purchase and highly recommend CareWindow to anyone with family living away or in care who wants an easy, convenient, and reliable way to stay connected.” ⭐⭐⭐⭐⭐
Bogdan T. (CareWindow user)
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"I recently bought a CareWindow product for my mother-in-law who is pretty hard on hearing and not really good with gadgets, certainly mobile phones. Now, we're very happy that we can call her anytime. It automatically answers for her so she doesn't need to worry about trying to find a button to push. It makes it a lot easier for us because now we know that at any time she can call us and she's safe." ⭐⭐⭐⭐⭐
Brian S. (CareWindow user)
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"I bought one for my 94 year old mum and highly recommend the product and the outstanding service by dear Alfredo." ⭐⭐⭐⭐⭐
Mark M. (CareWindow user)
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“I am so impressed. It was super easy to setup, the sturdy stand sits perfectly beside my elderly mum's chair, and I can contact her so easily by just hitting a button (and she doesn't even need to try and work out how to answer it!!) The picture and audio quality are amazing - and ever afternoon she joins me in the kitchen now as I cook. We chat for an hour at least and it is really enriching her life having the extra contact.” ⭐⭐⭐⭐⭐
Lyndal D. (CareWindow user)
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“I just wanted to write and say that the Care Window is brilliant. Everyone in mum’s family network has enjoyed using it and calling her regularly. Great for short check- ins, long chats, multiple person chats. All she has to do is come and sit in front of it and talk away. Very easy to use. Thank you.” ⭐⭐⭐⭐⭐
Caitlin H. (CareWindow user)
Simply enter the code “CWBF26” when prompted at the checkout to redeem. Sale ends November 30th.
Frequently Asked Questions
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CareWindow is an easy-to-use video calling device designed to help families stay connected with loved ones in aged care or living with disabilities. It simplifies communication with a touch-button interface, making it accessible for seniors and those who may struggle with traditional technology.
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CareWindow connects to Wi-Fi or 4G and allows users to make video calls by simply touching a button. The device is pre-configured to be user-friendly, with large buttons and clear instructions, ensuring an effortless setup and operation.
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Yes, a CareWindow device can make and receive calls. Calls are made by simply touching a photo of the person on the home screen. You can optionally restrict the hours they can make calls, or disable making calls entirely, depending on circumstances.
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CareWindow includes features such as: one-touch video calling, Auto Answer and Do Not Disturb modes, high-quality audio and video, simple setup and user-friendly interface.
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You can purchase CareWindow directly from our website. Select the "Buy Now" option, fill in your details, and complete the payment process. Once your order is confirmed, we'll handle the rest!
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CareWindow offers a variety of features as well as ongoing updates and enhancements to the platform. To ensure that we can keep providing services like unlimited photo storage, video and voice messages, admin portal access, and lifetime local support, your subscription contributes to keeping CareWindow accessible and user-friendly for all.
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It's per CareWindow device. You can have up to 32 family members connect to the device and use the CareWindow Web Panel, for free! You can also create and share as many single-use-links as you like from the Web Panel. If you need more than 32 contacts, please let us know. The average amount of contacts on a CareWindow device is around 6.
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Yes, we offer live demos to show you how CareWindow works. You can book a demo through our website, and our team will guide you through the features and answer any questions you may have.
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After placing your order, CareWindow typically ships within 3-5 business days across Australia. You will receive a confirmation email with tracking information once your order is dispatched.
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Yes, CareWindow comes with a 1-year warranty covering any manufacturing defects. If you encounter any issues, our customer support team is here to help.
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Our customer support team is available via email or phone. We are here to assist with any questions or concerns you may have about using CareWindow.
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CareWindow prioritizes user privacy with secure connections and restricted access features. Only invited contacts can initiate calls, ensuring that your loved ones are always in safe and familiar company. CareWindow will never sell your data to 3rd parties.
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CareWindow is designed to be plugged in and does not have an internal battery. It needs to be connected to a power source to operate, ensuring it remains reliable and always ready for use.
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Yes, CareWindow is widely accepted and praised by aged care facilities for its ease of use and ability to enhance communication between residents and their families. It has been specifically designed to meet functional and privacy needs of elderly users, making it a valuable addition to aged care environments.
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CareWindow is now available worldwide - you can call from anywhere in the world!