Upgrade from Plus to Complete
Give your CareWindow a phone number and its own internet connection
Upgrade to CareWindow Complete to make your CareWindow even easier to contact and more reliable at home.
Complete includes everything already available through CareWindow Plus, along with regular phone calling and built-in 4G mobile data.
Upgrade for just $20 more per month
CareWindow Complete is $49 per month in total, compared with $29 per month for CareWindow Plus.
Complete is a monthly subscription that can be cancelled at any time.
What CareWindow Complete adds
Family, friends and approved contacts can call the CareWindow directly from a mobile phone or landline. They do not need the CareWindow app.
A dedicated CareWindow phone number
Family, friends and approved contacts can call the CareWindow directly from a mobile phone or landline. They do not need the CareWindow app.
Incoming regular phone calls
Your loved one can answer calls from familiar people directly on their CareWindow.
Outgoing calls to mobiles and landlines
Use saved contacts with clear names and photos, or enter a number using the on-screen dial pad.
Trusted-number controls
Use the Safe List to allow calls only from approved numbers and the Block List to prevent unwanted callers.
Built-in 4G mobile data
The mobile data service is included, so you do not need home Wi-Fi, a separate SIM card or another mobile data plan.
Your CareWindow phone number
CareWindow Complete has its own landline number, so doctors, family, and specialists can reach them with a simple phone call, no app required. This makes telehealth appointments effortless, especially for older people or those less comfortable with technology. With local and international calling built in, CareWindow Complete makes it easier than ever to stay connected.
Complete includes everything you already had in Plus, and more!
One-touch video calling and group calls
Automatic answering for simple, hands-free communication
Calling from the CareWindow app or a web browser
Scheduled video calls
Text reminders for medication, hydration, appointments and routines
Text messages sent from the web portal
Video postcards and voice messages
Unlimited photo storage and a shared digital photo gallery
Automatic daily wellness check-ins
Visitor guestbook
Optional call history
Do Not Disturb settings
Trusted CareWindow contacts only
Remote settings management
Family web administration panel
Ongoing software updates
Local support
Continued adaptation as your loved one’s needs change
Don’t yet have CareWindow Plus? Upgrade now!
CareWindow Plus brings CareWindow’s most useful communication, photo-sharing, wellbeing and administration features together in one simple subscription.
With CareWindow Plus, there is no need to purchase and manage several separate add-ons.
Easier communication
Automatic answering
One-touch video calling
Group video calls
Calls from the CareWindow mobile app
Calls from a desktop or laptop web browser
Scheduled calls
Text messages
Reminders for medication, hydration, appointments and daily routines
More ways to stay connected
Unlimited photo storage
Shared family photo gallery
Video postcards
Voice messages
Weekly CareWindow photos and content
Wellbeing and household visibility
Automatic daily check-ins
Visitor guestbook
Optional call history
Greater control for families
CareWindow family web portal
Remote management of volume, ring duration, language and other settings
Do Not Disturb schedules
Trusted contacts only
Family Manager controls
Ongoing service and support
Software updates and new improvements
Local CareWindow support
Ongoing adaptation for changes in cognition, dexterity, hearing and vision
Get the full Plus experience for $29 per month
Prefer to keep your CareWindow Basic?
You can still purchase selected individual add-ons through our legacy marketplace.
Legacy CareWindow Basic Add-on Marketplace
These individual add-ons remain available for existing customers who prefer to keep their CareWindow Basic plan.
For the complete feature set in one subscription, we recommend upgrading to CareWindow Plus.
Questions?
We’re always happy to help.
Reach out anytime and we’ll walk you through it.