Konnekt Captioning Videophone
Available from just $5 a month
CareWindow would like to introduce a partner solution, Konnekt. Konnekt is a simple, powerful phone for people who are hard of hearing. Read the other person’s words as live captions, hear loud and clear sound, and (optionally) use video to read lips and see facial expressions. Captions are fast, private and available in multiple languages.
Why Konnekt (for hearing loss)
Captions you can trust: real-time voice-to-text on large, easy-to-read text.
Loud, clear audio: use hands-free or a familiar handset; works with or without hearing aids.
Optional video: see faces to lip-read and pick up expressions for better understanding.
Funding: Konnekt-Telstra Captioning Videophone Program
Eligible customers can get the Konnekt phone (with most accessories, service and support) for $5 per month — all calls included. If home Internet is needed, it’s just $5 per month extra. Apply via Konnekt (not Telstra).
People who are deaf or hard of hearing who need captions or lip-reading
Telstra or Belong customers living independently or residents in care homes (no Telstra account required for care homes)
You may also see messaging that the Captioning Videophone can cost “as little as $5/month”, depending on funding and available support.
Who’s eligible?
Other Australian funding pathways (if the Telstra program isn’t a fit)
NDIS (under 65 when first applying)
My Aged Care Home Care Package (transitioning to Support at Home from 1 Nov 2025)
CHSP / geat2GO, DVA RAP, JobAccess EAF, and others
Talk to us — we’ll help match you to the right pathway.
Book a demo or ask a question
Use this quick form and our team will be in touch.