CareWindow Plus
Everything your family needs to stay connected - in one simple package
We’re excited to introduce CareWindow Plus, bringing together the CareWindow device and the most requested features from our users and their families.
A better way to stay connected
Based on real feedback from families using CareWindow every day, we’ve created a more complete experience - one that goes beyond video calls.
CareWindow Plus includes:
Web Portal
Call directly from your browser
Schedule calls in advance
Send text messages to the device
Everyday Connection
Automatic daily check-in
Visitor guestbook (ideal for people living alone)
Video postcards and voice messages
Shared Memories
Unlimited photo cloud storage
Beautiful weekly photos, 'Sunsets', 'Pets', 'Nature' and 'Fun facts'
Built for changing needs
Ongoing adaptation for changes in cognition, dexterity, hearing and vision
Optional call history
These features help families stay connected not just through calls, but through shared moments, messages, and memories.
Simple, all-inclusive pricing
We’ve made pricing easier and more accessible.
Device price reduced: $599 (was $699)
Monthly subscription: $29
Bundles available from April 2nd
6 Month Bundle - $773
12 Month Bundle - $947
Everything is set up and ready to go from day one - no add-ons, no complexity.
Already have a CareWindow?
You can upgrade anytime.
Add CareWindow Plus for $29/month
Why we’ve made this change
As more families rely on CareWindow every day, we continue to invest in:
Reliable and secure video calling and messaging
Scalable photo and video storage
New features and improvements
Ongoing customer support
We’ve also heard clearly that families prefer a simple, all-in-one package over managing multiple add-ons.
CareWindow Plus is designed to deliver exactly that.
What happens after my bundle ends?
After your 6 or 12 month bundle, you can continue your service for $29/month.
We’ll always notify you in advance so you can choose what works best for you.
Existing quotes
If you already have a quote under the previous pricing model, we will honour it.
From April 2nd 2026, all new quotes will follow this updated structure.
Still simple. Still focused on what matters.
CareWindow remains focused on one thing:
Making it simple for people to stay connected with those they love.
Spend quality time with loved ones.
Register your interest in CareWindow Plus
Questions?
We’re always happy to help.
Reach out anytime and we’ll walk you through it.